Contact information

Contact Information

TraiLink is a product of Ratio Motorsports Inc., a Canadian company. Our devices are built and shipped from Bradford, Ontario.

Get in touch

We answer email from a real person, usually within one business day, Monday to Friday.

Before you write in

If you are having trouble with a device or the app, include your order number and a short description of what you are seeing. Most issues get solved in one reply without anything needing to come back to us.

Looking for something specific? Our Refund Policy, Shipping Policy, and FAQ cover the most common questions.